Get in touch
Most questions are answered faster in the docs than by us. For everything else, pick the route that matches what you need — each one has a stated response time.
Three things we get asked constantly
My printed code stopped working — what do I do?
If it is one of ours, it has not stopped: dynamic codes keep resolving under Continuity Mode even after cancellation. Check the destination in your library first, then send us the short code. If it is not one of ours, upload the image to the scanability checker — most "broken" codes were never printed reliably in the first place.
Do you offer phone support?
Not on self-serve plans. One person cannot answer a phone and build a platform, so support is written, logged and usually faster. Enterprise agreements can include a named contact and an agreed response time.
Can I get an invoice with my GSTIN?
Yes, on every plan including monthly. Add your GSTIN in billing settings and invoices are issued with HSN/SAC codes and your registered details. International sales are invoiced as service exports.